QuickExtract.

Privacy Policy

Effective Date: 01 January 2024

At QuickExtract, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your information when you use our Bank Statement to CSV Converter platform. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

  • Uploaded Documents: Bank statements or documents you upload for conversion. These files are processed temporarily and deleted automatically after conversion.
  • Account Information: When you register, we may collect your name, email address, and account details.
  • Usage Data: Information about your interactions with our platform, such as usage patterns, device type, and browser information.

2. How We Use Your Information

  • To process and convert your bank statements into CSV format.
  • To provide customer support and respond to your inquiries.
  • To improve the functionality and user experience of our platform.
  • To send updates, notifications, or promotional material (if you opt-in).

3. Data Security

We implement robust security measures to protect your data:

  • End-to-End Encryption: All uploads and downloads are encrypted to ensure data security.
  • Automatic Deletion: Uploaded documents are permanently deleted from our servers shortly after processing.
  • Restricted Access: Only authorized systems can process your files; no human accesses your data.

4. Free Plan Usage

Our free plan allows up to 10 pages per month for conversion. Documents processed under the free plan are handled with the same level of security and privacy as the paid plans.

5. Third-Party Services

We may use trusted third-party services for:

  • Payment processing for paid plans (e.g., Stripe or PayPal).
  • Analytics to understand platform usage and improve services. These third parties are bound by confidentiality agreements.

6. No Refund Policy

Please note that we do not offer refunds for our paid plans. We encourage users to try the free plan before upgrading to ensure the service meets their needs.

7. Cookies and Tracking Technologies

We may use cookies to enhance your experience, such as remembering your preferences and optimizing platform performance. You can control or disable cookies through your browser settings.

8. Your Rights

  • Access, correct, or delete your account information.
  • Opt-out of promotional communications.
  • Request a copy of your personal data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

  • Email: support@quickextract.ai

By using our platform, you acknowledge that you have read and agree to this Privacy Policy.